Seller will pay return postage if item is damaged, defective, or not as listed, or offer a free return policy.
Who bears the return costs?
In cases where you are not responsible for the return postage, no defects have been reported and the buyer simply no longer wants the item, the return postage costs should be borne by the buyer. Upon receipt, you must provide the buyer with a refund within five days. 17
Do I have to pay postage for returns?
You will have to pay the shipping costs for returning unwanted goods unless the retailer states they will cover the return postage. Some retailers offer free return labels so you don’t have to pay for the return shipping. We recommend that you obtain proof of postage in case the retailer later denies that you returned your goods.
Does eBay charge for the return label?
Return costs when using an eBay label If the buyer sends the item back to you, the cost of the label will be charged to your account once it has been scanned by the carrier. We may ask you to enter into a billing agreement to authorize the payment of these types of fees.
Does eBay offer free return labels?
Offer free returns for 30 days and cover the cost of your eBay return labels well, now over
How do I get a free return label on eBay?
- Return labels are free if not used. Paper waste aside, adding return labels to your packages costs nothing if your customers never use them.
Who bears the return costs?
Sometimes the return costs are at your expense. For example, if you send an incorrect or damaged product, you cannot deduct the original or return shipping costs from the refund. You must give the buyer a full refund.
Who bears the return costs?
You will have to pay the shipping costs for returning unwanted goods unless the retailer states they will cover the return postage. Some retailers offer free return labels so you don’t have to pay for the return shipping. We recommend that you obtain proof of postage in case the retailer later denies that you returned your goods.
Do I have to bear the return costs?
In cases where you are not responsible for the return postage, no defects have been reported and the buyer simply no longer wants the item, the return postage costs should be borne by the buyer. 17
Are shipping costs included in a refund?
It depends on the timing of the return request, consumer law allows the buyer to cancel within 14 days of receipt of the goods, for a change of mind the seller must refund the full cost paid by the buyer including outgoing shipping costs for which the buyer is responsible is return postage. 05
Do you have to pay for Royal Mail returns?
Many offer a free returns service that you can use at the post office. Or you can pay for your item to return it to one of our stores. Make sure the item is properly packaged and addressed with the correct return label.