Officially, the refund time is one to three weeks from the order deadline. Usually the refund is processed within 510 days. If you paid for the order through an e-wallet, you will receive your money faster. Funds on credit cards may take longer to process.
Does AliExpress refund the money?
Does AliExpress refund the money? Yes, AliExpress offers refunds. With a huge range of products offered in the store and many companies operating on the platform, a lot can go wrong. That is why AliExpress created the Buyer Protection Program to give its customers the right to a refund.
How long does it take to get my money back from a canceled order?
Refunds can be made within 24 hours but usually takes 3-5 business days but can take up to 10 business days. Prepaid credit cards can take up to 30 days and promotional vouchers are non-refundable.
How do I get a refund from AliExpress?
You can submit refund requests up to 15 days after completing your order. You can do this by opening a dispute on the order detail page. Please note that you can only open one dispute per order. If you have agreed with the seller to return your item, please also check the seller’s shipping policy.
Where is my AliExpress refund?
1) If the refund is processed successfully, you will receive the refund within 320 business days. Please contact your bank (provide ARN number if applicable) to track the status of the refund.
What if the item arrived after the refund?
If the item was accidentally shipped after your cancellation and refund, it is right to contact the seller. Let them know the item has arrived and ask if you want to return it (at their expense). Depending on the value of the item, postage, etc.
Is it safe to pay on AliExpress?
So you are relatively safe when shopping on AliExpress. When you pay on AliExpress (AliPay) with your credit or debit card, they (like PayPal) act as an intermediary between the seller and the buyer. AliExpress will hold your money until you receive the product and make sure it is in perfect condition.
Are canceled orders refunded?
So in the case of a true cancellation, a buyer doesn’t get a refund because they weren’t charged (well, in the case of Amazon gift cards, these are refunded because their balance is deducted at the time the order is submitted, not when it’s marked as shipped like for other payment methods).
Do you get a refund for canceled Amazon orders?
The first question you are likely to ask yourself is whether or not Amazon will refund money for canceled orders – and the answer is yes! … Amazon sellers are contractually obligated to refund canceled orders.