Call Customer Service toll free on 18007425877. Representatives are available 24 hours a day, seven days a week to answer your questions. You can also submit your request via our online contact form.
How do I contact UPS about a lost package?
Contact options
- Domestic: 18887425877.
- International: 18667827892.
What should I do if my UPS package hasn’t arrived?
If you still cannot locate the package, contact the package sender to initiate a tracking process with UPS. The sender will then contact you about the progress of your shipment.
How do I talk to someone at UPS?
#1 18007425877. How to speak to a live person: Call 18002341121 and you will be given an automatic speech system. Press 0, press 0, you will be put on hold to wait for the next available agent.
What happens if UPS loses my package?
You can file a claim for lost or damaged packages, or if a cash on delivery payment is not received: Loss: You can file a claim for a package if it has not been delivered 24 hours after the date and expected delivery time. … Only the official sender can report an uncollected cash on delivery. Legal action.
Will UPS refund the lost package?
The sender or recipient of a missing UPS package can file a claim with the company for a full refund. The entire UPS application process takes an average of 10 days. You can report a missing UPS package and file a claim on the UPS claims page. 04
Who is liable for a stolen UPS package?
A: UPS spokeswoman Ronna Branch said that if one of its drivers releases a package and it is stolen, UPS is responsible for its contents unless the shipper directs the company to release the package in any case. 19
How do I contact UPS by phone?
United Parcel Service / Customer Service
How fast can a UPS package arrive?
What time does UPS deliver? Aside from time-definite air deliveries, shipments are generally delivered anytime between 9am and 7pm. (and sometimes later) for residential addresses and close of business for business addresses. UPS cannot set a specific delivery time within this window.
Who is liable for packet loss?
When a package goes missing, it makes sense to believe that the courier company is responsible. However, it is actually the retailer who is responsible for compensation. While it’s a good idea to contact the courier first, if the package is truly lost you will need to speak to the retailer.
Will UPS refund the stolen package?
The sender or recipient of a missing UPS package can file a claim with the company for a full refund. The entire UPS application process takes an average of 10 days. You can report a missing UPS package and file a claim on the UPS claims page.