While Wayfair is quite generous with product returns and refunds, it appears that Open Box items cannot be returned unless they are found damaged or defective on arrival.
Can you return open Wayfair Box items?
While Wayfair is quite generous with product returns and refunds, it appears that Open Box items cannot be returned unless they are found damaged or defective on arrival. 01
What does Open Box mean on Wayfair?
This means that a customer ordered something, decided it wasn’t what they had in mind, and then returned it. The returns department then checks that it is in good condition and then offers it for sale again at a reduced price. This is a new, unused item that has usually been opened or unpacked. 25
Can I return an open box?
Open box products are usually floor models or returned products that have been checked for functionality. However, this may not always be the case. Most stores allow you to return products for at least two weeks and therefore these open boxed items could have been used. 23
Can I return Wayfair items to Walmart?
Wayfair items cannot be returned to Walmart stores. Items must be returned to Wayfair within 30 days of purchase in their original condition and packaging. Wayfair products listed on Walmart.com also cannot be returned in-store as they are sold by a third party. 19